Say the number first
Scope, price and exclusions in writing before work begins.
About
A Canadian IT company built around written scopes and plain answers
A Canadian IT company for clinics and businesses that need technology handled properly.
Why we work the way we do
Most environments we take over have the same three problems: nobody can produce a current diagram, nobody is sure what the licences cost, and the backup has never been restored.
So we write down what is actually there first. The assessment is the product, even when the project that follows is not ours.
- Written assessment first
- Fixed scope or fixed monthly
- Documentation stays yours
- Canadian data residency
- No lock in, no exit fees
Who we work with
- Hope Alliance Worldwide
- All Med Canada
Commitments
What we commit to
Leave the documentation
Diagrams, credentials and change records are yours and stay current.
Recommend against the sale
If the right answer is to keep what you have, that is the advice you get.
Publish nothing we cannot prove
No invented statistics, no stock photo staff, no testimonials we wrote.
Capabilities
What we do
Managed IT support
A help desk that answers, and engineers who know your setup.
Talk about managed IT support
Cloud and Microsoft 365
Microsoft 365 and Azure, configured rather than switched on.
Talk about cloud and Microsoft 365
Networks and infrastructure
Wired, wireless and firewall, surveyed and documented.
Talk about networks
Web and software development
Websites, portals and the tools that replace a spreadsheet.
Talk about web and software
Coverage
Where we work
Remote support anywhere in Canada. On site across the GTA and Ontario.
Remote and hybrid support is delivered nationwide.
On site attendance
- Toronto
- Mississauga
- Brampton
- Vaughan
- Markham
- Oakville
- Burlington
- Hamilton
- Milton
- Oshawa
- Barrie
- Ottawa
Our process
Three stages, no surprises
Assess
We inventory what is running, what it costs and where it is exposed. You keep the report.
Plan and quote
Findings become a ranked plan with a price against each item. You approve before anything changes.
Deliver and maintain
Work runs in named windows with a rollback, documented as it goes.